Twice daily collections inject client mail into UK and EU mail networks. Typical transit times for mail are 'next day' (UK) and ‘three to four days’ (EU).
Where speed is of the essence Western Eye Ltd offers an economical, fully tracked next day air service through DHL Express.
On-forwarding of stock for wholesale operations uses DHL Domestic and DHL Economy Select road services.
Palletised loads and container services are also available at extremely competitive rates.
Western Eye Limited's 'error free' computerised mailing system accepts CSV/XML client files. Customer address, postage and returns information is applied to the label in one swift operation. PPI/Indices are local to the UK and EU and ‘Signed For’ service is offered complete with daily tracking reports.
Stock is picked and packed in a modern ‘clean floor’ environment using the latest in bar code scanning techniques.
Where packing is required, quality stationery is used to protect each mail-piece’s contents.
From the moment client stock arrives it is housed in an ultra secure environment. Electric key coded gates and 24-hour closed circuit television track all areas.
All guests are required to sign in at reception and are personally escorted through the facility by a Western Eye member of staff.
Western Eye Limited's 'Returns Service' enables its clients to present a totally UK/EU presence to its customers. Each mail-piece can carry a unique Bristol, UK 'Return Address' and clients can also request their own P.O. Box.
'Returns Reports' are emailed to clients daily complete with RMA and customer comment information.
'Returns Processing Options' include: return to client, return to stock, local disposal.